I’m not sure what it is, but often times when I meet a new person, whether for business or personal, the other party often tends to get carried away in a massive devulge of personal information. Perhaps it’s because they feel comfortable with me? Maybe it’s that sign on my forehead that says, “Please, tell me your life story in the next 10 minutes.” I don’t know.
But I, like other people out there being talked at, find this somewhat frustrating because when I leave the conversation, I’m left wondering what exactly I added and what I got out of it. As I don’t run my mouth endlessly, I find comfort in listening to others. Really, I do! I find it interesting and insightful…most of the time. It’s when I’m unable to respond or feel that judo kicking the other person to get a second to interject that I feel as though the conversation takes on more of a work attitude rather than a fun conversation. (And mind you, I like all my conversations, work or personal, to be fun.)
I don’t know about you, but I get tired. Literally. I feel my eyes start to droop, my mind starts spinning to whether or not I should get my dog fixed instead of what I really want to be doing, which is listening. But after an hour (or four, I’m just saying) of someone blabbering away, without pause, (you wouldn’t believe how often this happens to me and I’m too nice to walk away or hang up…although it does cross my mind), I feel like just a pile of mush. And THEN, when they call or want to meet again, I’m disinclined. Wouldn’t you feel the same way?
This recent onslaught of OVER TALKERS with which I’m faced regularly left me wondering how business professionals can really create beneficial relationships if they aren’t connecting. I recently introduced two people, who I thought would have a nice working relationship. However, one came back to me and said, “Jaylyn, I can’t work with him! I really appreciate your help, but it’s not going to work.” When I asked why, I learned that the other individual spent three hours talking to the other person, without even so much as a question about my good friend! I was appalled and embarrased that I’d even suggested the pairing.
Take a second and look at how you converse with others. Are you hogging the conversation? When you walk away, can you name three things the other person said? If not, it might be time to talk less and listen more. You wouldn’t believe how people will open up to you when they know you’re listening!












Tweets that mention Are You Talking AT Your Clients Instead of Talking TO?? | Jaylyn Bergner -- Topsy.com
7 months ago
[...] This post was mentioned on Twitter by Jaylyn Bergner, McKenzie Rice. McKenzie Rice said: RT @begincomm Are you talking AT your customers instead of TO them?? http://ow.ly/JB11 [...]
Bob Wolf
7 months ago
Jay,
You hit another home run with this one! It’s really unbelievable how people don’t take a few moments to consider the other person’s feelings in the conversation! Keep up the great work! Looking forward to the next!
cara mandart
7 months ago
Thanks Jaylyn for an honest post. I am an enthusiastic talker. Sometimes I find I have to fill in the blank space when someone else isn’t talking. Sometimes I share bit of personal opinion to build trust. Sometimes I think all the minor details the other person wants to hear so I keep going. When people act like they are interested I assume they DO want the whole story. Its hard to determine who really wants the long or short version. Its a learning experience which I improve every day!
admin
7 months ago
Cara,
I agree, it’s definitely a learning experience with each person to determine how much one should and shouldn’t talk. It definitely can be hard when the other person just sits there and offers nothing with which to work. But knowing from personal experience, you have a great handle on this. Not everyone is as sensitive to the other person. Thanks for the post!