Everyone is leary of another kind of person or profession. All lawyers are scummy and untrustworthy. All devout and pious individuals will try to “save your soul.” All reporters only look out for number one and when the story is done so is their interest in you. Usually this opinion you hold is based on one [...]

Yes, it seems unlikely, when you look at this sweet face, but trust me, my gigantic puppy is a monster in his own right. Trying to communicate with him is one of the most difficult and seemingly futile tasks that I encounter on a daily basis. After bringing Bodhi home, we learned that Swissys (short [...]

In NLP, eye patterns help us to determine how a person processes information, i.e., auditorially, visually, or kinesthetically. How one responds to questions is a sure give away to their dominate style. In this video, watch as the subject reveals her communication preferences. I often stress with clients the importance of learning how to read [...]

What do Aesop, Shakespeare, and Dr. Seuss have in common? Yes, of course, they’re writers. What’s beyond that? In short, they command attention. Now, you may pull the covers up a little higher after the second line of iambic pentameter. Of course, this is understandable, because Shakespeare’s not for everyone. But eternal glorification and permanence [...]

Do you really know your customers? Really? Sure, you may know that Tom Brime goes golfing whenever it’s 70 degrees and sunny. Susan Peters prefers vegan food, although she will drink milk, occasionally, with chocolate cake. When TNT runs a Bond marathon, you know that if you want to find Mike Wheeling, he’ll be on his [...]

Recently, there has been an onslaught of blog posts covering the importance of rapport, but not so many defining what it’s not. The term seems so hypnotic that anyone can use it and automatically define themselves as a person entering relationships with integrity. You and I both know this isn’t true. What does it mean to [...]