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Browsing Tag »rapport«

What Are Eye Patterns? →  October 9, 2009

In NLP, eye patterns help us to determine how a person processes information, i.e., auditorially, visually, or kinesthetically. How one responds to questions is a sure give away to their dominate style. In this video, watch as the subject reveals her communication preferences. I often stress with clients the importance of learning how to read [...]

What’s Your Story, Morning Glory? →  October 8, 2009

What do Aesop, Shakespeare, and Dr. Seuss have in common? Yes, of course, they’re writers. What’s beyond that? In short, they command attention. Now, you may pull the covers up a little higher after the second line of iambic pentameter. Of course, this is understandable, because Shakespeare’s not for everyone. But eternal glorification and permanence [...]

How Well Do You Know Your Customers? →  October 8, 2009

Do you really know your customers? Really? Sure, you may know that Tom Brime goes golfing whenever it’s 70 degrees and sunny. Susan Peters prefers vegan food, although she will drink milk, occasionally, with chocolate cake. When TNT runs a Bond marathon, you know that if you want to find Mike Wheeling, he’ll be on his [...]

Can You Really Build Rapport With An Ace in the Hole? →  October 1, 2009

Recently, there has been an onslaught of blog posts covering the importance of rapport, but not so many defining what it’s not. The term seems so hypnotic that anyone can use it and automatically define themselves as a person entering relationships with integrity. You and I both know this isn’t true. What does it mean to [...]